Delete your account in the game
- Open Pigeon Online World and sign in to the account you want to delete.
- Open the account deletion option inside the game.
- Read the information about the data affected and the consequences. If you wish to proceed, complete the confirmation steps shown in the game.
This web page provides information. It does not connect to your account or initiate deletion. Start the request using the in-game feature.
What deletion covers
Account deletion is permanent; you may lose access to your account and its game progress. Signing out, uninstalling the game or stopping play does not delete your account.
The request covers the account and its associated personal data, except records that must legally be retained. Review any information you want to keep before proceeding.
Processing time and retained records
For information about completion time, when backup records are removed, or why a particular record is retained, contact info@pigeononlineworld.com. This page does not promise a specific completion period.
See the privacy policy for information about data use and your rights.
Payments and subscriptions
If you have an active Apple subscription, manage or cancel it separately through Apple. Do not assume that deleting your account automatically cancels the subscription.
An account deletion request is not a refund request. For Apple payment refunds, use reportaproblem.apple.com.
Cannot access your account?
If you cannot sign in or encounter an error during in-game deletion, email info@pigeononlineworld.com with the subject “Pigeon Online World — Account deletion support”. Include a player ID or account email sufficient to identify the account.
Email is an additional support channel for access problems. Do not send passwords, login codes or payment card details. Sending a support message does not mean the account has been deleted.